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About
Crisp is an AI-driven solution aimed at enhancing customer support by delivering quicker and more effective responses to clients. Its unique AI framework necessitates no configuration, allowing teams to begin utilizing the tool instantly without any installation requirements.
The AI assistant boasts various functionalities, such as a website chat widget, chatbot, CRM, shared inbox, ticketing system, campaigns, a knowledge repository, and a status page to oversee system performance and notify users in case of issues.
The tool supports multiple languages and channels, with the virtual assistant named MagicReply, powered by an advanced proprietary machine learning algorithm, assisting agents in providing tailored responses to customers based on their prior interactions.
MagicReply simplifies agent transition by summarizing recorded discussions and effortlessly toggling between audio and text communications. The tool also offers oversight of API uptime, ensuring a seamless user experience.
Users can initiate their journey with Crisp for free for 14 days. The solution has already been